WEBtechSupport Website Technology Blog

Case Study: Repositioning a Luxury Maker’s Digital Presence

Written by Andras V. | 11/01/2026

Client

Lee J Rowland – Bespoke interior products and specialist furniture for the luxury market.

Overview

Lee J Rowland designs and creates classic, modern interior products for ultra-high-net-worth individuals and leading interior designers worldwide. With a career spanning more than 30 years, Lee’s work combines precision engineering, craftsmanship, and refined design.

The existing website had grown organically over time and served its owner adequately, but it no longer reflected the quality, positioning, and ambition of the business. The brief was not simply to refresh the visuals, but to reposition the website so it could support high-value commissions, speak to the right audience, and scale with the business.

Objectives

  • Elevate the digital presence to reflect a luxury, design-led brand

  • Shift perception from personal portfolio to established design studio

  • Preserve SEO value, backlinks, and existing search performance

  • Improve clarity, navigation, and project storytelling

  • Deliver strong performance and accessibility without sacrificing visual quality

  • Create a structure that can scale from a one-person studio to a growing company

Scope of Work

  • Website strategy and information architecture

  • Structural and content reshuffle

  • Technical rebuild with performance optimisation

  • SEO preservation and redirect strategy

  • Integration of a new business branch (Sweet Seats)

Design note:
The visual design for this project was produced as part of the overall delivery to ensure strategic alignment. However, for future projects this role will typically be separated, as combining strategy, engineering, and design significantly slows delivery. My core focus is on structure, performance, and long-term scalability.

Challenges

  • Translating decades of craftsmanship into a clear, digital-first narrative

  • Avoiding a purely aesthetic redesign and instead delivering meaningful repositioning

  • Maintaining search equity during a major structural change

  • Integrating Sweet Seats as a new brand extension without fragmenting the experience

  • Balancing high-resolution imagery with performance expectations

Approach

Rather than starting with visuals, the project began with structure and intent:

  1. Audience-first thinking – prioritising interior designers and UHNW clients rather than casual browsers

  2. Clear hierarchy – organising the site around projects, materials, and commissions

  3. Luxury through restraint – minimal, confident presentation without unnecessary effects

  4. Performance as a feature – fast load times treated as part of the brand experience

The site architecture was rebuilt to support future growth, additional projects, and evolving services, while keeping the experience intuitive and coherent.

Key Improvements

  • Repositioned the site from a personal portfolio to a design-led luxury brand experience

  • Rebuilt navigation and content structure around projects, materials, and commissions

  • Integrated Sweet Seats as a new and scalable branch of the business

  • Achieved excellent Lighthouse performance scores without compromising visual quality

  • Preserved backlinks and SEO value through clean, intentional redirects

Results

  • A website that clearly communicates value to interior designers and UHNW clients

  • Improved clarity and confidence in the brand presentation

  • Strong technical foundations for future growth and content expansion

  • Performance metrics that compete with — and often exceed — much larger brands

Ongoing Engagement

During the development phase, the client opted into a Continuous Support package for a two-month period. This allowed the project to move quickly and flexibly, with priorities adjusted in real time as the structure, content, and performance work evolved.

Once the site was launched and stabilised, the engagement was scaled back to the Essential package, covering ongoing maintenance, reliability, and small improvements as needed.

Larger pieces of work continue to be delivered at a preferential rate, providing a clear and predictable way for the business to scale without the friction of ad-hoc development.

Conclusion

This project is a strong example of how digital strategy, technical execution, and performance optimisation can work together to support high-value, craft-led businesses.

The most successful projects are not those that simply look better, but those where structure, speed, and positioning all move in the same direction.

leejrowland.com